{"id":4633,"date":"2019-10-10T20:29:12","date_gmt":"2019-10-10T20:29:12","guid":{"rendered":"https:\/\/www.latamdigitalmarketing.com\/blog\/?p=4633"},"modified":"2020-01-22T16:09:28","modified_gmt":"2020-01-22T16:09:28","slug":"whatsapp-business-chatbot","status":"publish","type":"post","link":"https:\/\/www.latamdigitalmarketing.com\/blog\/en\/whatsapp-business-chatbot\/","title":{"rendered":"Yalo Chat | The WhatsApp Business ChatBot + AI that is changing digital messaging"},"content":{"rendered":"\n

We all remember the horror stories when we needed to contact any customer service department of a company to make some kind of consultation, or requesting a service or filing a complaint that took a lot of time and steps. As a solution, Yalo Chat<\/a> was born, driven by business ChatBots and artificial intelligence.<\/p>\n\n\n\n

Long procedures, waiting hours on the phone and \u00abpress the next option\u00bb were some of the challenges we faced, but with the innovation of WhatsApp Business ChatBot from Yalo Chat, we can offer personalized and more efficient customer service.<\/p>\n\n\n\n

The bots are an effective solution for simplifying customer service and automating processes to facilitate the work of sales agents.<\/p><\/blockquote>\n\n\n\n

What is a ChatBot?<\/strong> <\/strong>

A bot is a combination of processes and algorithms designed to mimic human behavior and perform tasks automatically. <\/p> <\/div>

How do ChatBots work?<\/strong> <\/strong>

Bots often work within other applications and its ability to provide information or support to the user depends on the degree of complexity and its development.\u00a0 <\/p> <\/div>

Why do I need a<\/strong> ChatBot?<\/strong> <\/strong>

ChatBots are a source of Resource efficiency and better customer experience. They let you collect all the answers and important data you need 24\/7 so the company can contact you without the need for constant human investment as a result. <\/p> <\/div>

What is WhatsApp Business?<\/strong> <\/strong>

It is a free downloadable application available for Android and iPhone, which has been specially developed for small and medium businesses. <\/p> <\/div> <\/div>\n\n\n\n

Enhance customer service by messaging with Yalo Chat<\/strong><\/h3>\n\n\n\n

Yalo Chat<\/a> offers its customers the possibility to interact with their consumers through messaging applications to achieve a commercial conversation.<\/p>\n\n\n\n

For example, through WhatsApp Business<\/a> ChatBot, brands manage to communicate with the user, recognize their need and offer a personalized and instant solution. Also, If we consider the long waits to be attended by a person, this facilitates all processes.<\/p>\n\n\n\n

\"Yalo<\/a><\/figure>\n\n\n\n

Yalo Chat is responsible for helping larger companies improve customer relations. Clearly, it is the reason why Facebook and WhatsApp Business ChatBot, improve businesses’ performance and offer a better service.<\/p>\n\n\n\n

Every time I want to remember why we are doing this at Yalo, I pick up the phone and call a call center, and that reminds me that we still have a lot of work to do. <\/p>

\"\"<\/figure>Javier Mata – Yalochat CEO<\/cite><\/div><\/blockquote>


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These are the Top 3 reasons to use Yalo Chat<\/h3>\n\n\n\n

<\/p>

  1. Increase sales with personalized messages<\/strong>

    Build personalized relationships with customers on a great scale. You will increase both engagement and effectiveness. <\/p> <\/li>

  2. Best Remarketing Strategy<\/strong>

    Your message opening range for personalized messaging campaigns is 80%.<\/p> <\/li>

  3. Reduce costs with automation<\/strong>

    Minimize costs while improving conversion, increasing ROI. <\/p> <\/li><\/ol><\/div>\n\n\n\n

    Why is it necessary to have a ChatBot for Customer Service?<\/strong><\/h3>\n\n\n\n

    Even though WhatsApp Business ChatBot is a technology that has begun to gain attraction for a while, not all companies know the benefits it can offer your company. As a consequence, we’ve listed them below:<\/p>\n\n\n\n